Support services

We provide several levels of support: from online support through to a fully managed service.

Standard support

Every mail2grow account includes Free standard support.

Our software also has an extensive online help system including:

  • The Easy Start Wizard will walk and talk you thru every operation of mail2grow
  • A knowledge repository of frequently asked questions (FAQ's)
  • A comprehensive downloadable user guide
  • A comprehensive online user guide

For every new mail2grow client we provide:

  • 30 days telephone support
  • Continuing email support (3 hour response during office hours)

Support add-ons

Additional support includes "How To" questions via telephone only. 

  • Pre-paid Monthly Support - $55 per hour
  • Pay as You Go Support - $110 per hour

If you would like us to design, build and manage parts of your campaign please read our Services page

For more information email us

* All prices are in AUD$ and include GST.

Website Terms | Privacy Policy | Contact | Client login | +612 8905 9038

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